Support

If you have a question regarding any of our products or website please check the Frequently Asked Questions below as there may already be an answer available.

We provide IT support for all our electronic products on Monday to Friday between the hours 9am and 5pm (South Australian Central Standard Time).

To access support please contact us by using the form on our contact page. You can also email us at techsupport@amh.net.au or call on +61 (0)8 7099 8800.

Frequently Asked Questions

AMH Online
What browser should I use?

AMH online products are for desktops, laptops, tablets and smartphones with internet access. We recommend using the latest version of your chosen browser. This will improve your browsing experience with online AMH products and many other websites, as well as your computer security.

Desktop/Laptops

Screen resolution: 1024 by 768 pixels (minimum)

Microsoft Edge (latest version)

Firefox (latest version)
Chrome (latest version)
Safari (latest version)


Tablets and Smartphones

Chrome on Android (latest version)
Safari on iPhone or iPad (latest version)

If you are unsure what browser version you are using, you can find out at whatsmybrowser.org.

What if I have forgotten my username and password?

If you have forgotten your username and/or password, please use this password reset page.  This will send you an email containing a link that will allow you to set a new password.  You can also contact us to reset your password.

What is the best way to set up AMH Online?

If you purchased AMH Online via our shop shortly after your order is complete you should receive an email confirming your purchase and showing you a link where to access AMH Online. Or you can directly access it directly via amhonline.amh.net.au and use the same username/password you used to login to the shop.

If you purchased through other means or requested a trial of the AMH Online within a few days you will receive an email with a link to set your account password.

Follow this link and set your password for your account. 

Go to amhonline.amh.net.au on your computer/tablet/mobile device, then enter your new username and password, tick Remember login and then click Login to begin using the AMH.

Once your login details are saved on your computer/tablet/mobile device you can bookmark it for later.  On the iPhone, log in to AMH Online and then tap the plus sign at the bottom of the screen. You can choose what type of bookmark you would like. If you select 'Add to Home Screen' you will get a convenient button on your home screen that will take you straight into AMH Online.